**general:**
In the event that you submit an application via the website electronically, it is considered that you have accepted the initial information form and the sale contract for the distance of the submitted to you.
Buyers are subject to the provisions of Law No. 6502 Regarding consumer protection and remote contract regulations (Official Gazette: 27/11/2014/29188) And other laws in effect in selling and delivering the purchased product.
The product charging fees bears the product (Shipping) By buyers.
Each product has been delivered to the person and/or the authority in the address determined by the buyer during the legal period that does not exceed 30 One day. If the product is not delivered during this period, buyers have the right to terminate the contract.
The purchased product must be fully delivered and according to the characteristics specified in the request, with the guarantee documents and the use guide, if any.
In the event that it is impossible to sell the buyer, the seller must inform the buyer in writing of this situation during 3 Days from the date of his knowledge of the matter, and the total amount must be returned to the buyer during 14 One day.
**In the event that the purchased product value is not paid:**
If the buyer does not pay the value of the product or cancel the payment in the bank’s records, the seller’s obligations end in delivering the product.
**Shopping using an unauthorized credit card:**
If it is discovered that the credit card that the buyer used to pay was illegally used by people who are not authorized after the product is delivered, and the value of the product has not been paid by the bank or the financial institution to the seller, the buyer must return the product subject to the contract to the seller during 3 Days at the expense of the seller.
**In the event that the product is not delivered on time due to unexpected circumstances:**
If the product cannot be delivered on time due to Cairo conditions that the seller cannot expect, the buyer is informed of the situation. The buyer can request cancellation. If the buyer is canceled, the amount is returned in cash during 14 One day if the payment is cash. If a credit card is paid and the order is canceled, the product value is returned to the bank during 14 One day, it may take to transfer the amount to the buyer's account from 2 to 3 Weeks by the bank.
**The buyer's commitment to examining the product:**
The buyer examines the product/service before receiving it; The receipt of the damaged or defective product/service such as broken or torn products will not be accepted. The received product/service is free from damage and defects. The buyer bears the responsibility of maintaining the product/service carefully after delivery. In the event that the withdrawal right is used, the product/service should not be used, and the bill must be returned with the product.
**The right to withdraw:**
The buyer has the right, through 14 One day from the date of the product’s delivery or to the person/the party in the specified address, the product rejected and the use of the right to withdraw from the contract without bearing any legal or criminal responsibility and without giving any reason, provided that the seller is informed via the following contact information:
**Contact information for withdrawal notification:**
Company:
e-mail: info@keblyhome.ly
Fax:
**Duration of the right to withdraw:**
If the purchase is related to a service, this adult period begins 14 One day from the signing date of the contract. The right to withdraw in the service contracts that began to be implemented with the consumer approval cannot be used before the end of the withdrawal period.
The costs of using the right to withdraw by the seller.
To use the withdrawal right, the seller must be informed in writing via registered mail, fax, or email within a period 14 One day, the product must not have been used in accordance with the provisions “Products that cannot be used to withdraw” In this contract.
**How to use the right to withdraw:**
– The Muslim product bill must be returned to the person or buyer (If the bill is issued in the name of an institution, the return bill must be attached to the institution when returning. The return of the requests issued by its bills in the name of institutions will not be completed unless the return bill is issued).
– Return model.
– The product must be returned to return with its packaging, packaging and its standard accessories, if any, completely and free from damage.
**Return conditions:**
– The seller is obligated to return the total amount and documents that obligate the buyer to the buyer 10 Days at most from the date of receipt of the withdrawal notice, and the receipt of the product during 20 One day.
– If the value of the product decreases due to the buyer's mistake or the return becomes impossible, the buyer is obligated to compensate the seller for the damage rate. However, the buyer is not responsible for the changes or damage resulting from the proper use of the product during the withdrawal period.
– If the use of the withdrawal right causes a decrease in the value of the promotional campaign organized by the seller below the specified limit, the discount amount is canceled from the campaign..
**Products that cannot be used to withdraw:**
The prepared products can not be returned according to the buyer's desire or his personal Prestare's personal needs
System: **Consumer rights – Withdrawal – Conditions of cancellation and return **
**general:**
In the event that you submit an application via the website electronically, it is considered that you have accepted the initial information form and the sale contract for the distance of the submitted to you.
Buyers are subject to the provisions of Law No. 6502 Regarding consumer protection and remote contract regulations (Official Gazette: 27/11/2014/29188) And other laws in effect in selling and delivering the purchased product.
The product charging fees bears the product (Shipping) By buyers.
Each product has been delivered to the person and/or the authority in the address determined by the buyer during the legal period that does not exceed 30 One day. If the product is not delivered during this period, buyers have the right to terminate the contract.
The buyer must be fully delivered Wu，时 Definition properties, with guarantee documents and use guide, if any.
In the event that it is impossible to sell the buyer, the seller must inform the buyer in writing of this situation during 3 Days from the date of his knowledge of the matter, and the total amount must be returned to the buyer during 14 One day.
**In the event that the purchased product value is not paid:**
If the buyer does not pay the value of the product or cancel the payment in the bank’s records, the seller’s obligations end in delivering the product.
**Shopping using an unauthorized credit card:**
If it is discovered that the credit card that the buyer used to pay was illegally used by people who are not authorized after the product is delivered, and the value of the product has not been paid by the bank or the financial institution to the seller, the buyer must return the product subject to the contract to the seller during 3 Days at the expense of the seller.
**In the event that the product is not delivered on time due to unexpected circumstances:**
If the product cannot be delivered on time due to Cairo conditions that the seller cannot expect, the buyer is informed of the situation. The buyer can request cancellation. If the buyer is canceled, the amount is returned in cash during 14 One day if the payment is cash. If a credit card is paid and the order is canceled, the product value is returned to the bank during 14 One day, it may take to transfer the amount to the buyer's account from 2 to 3 Weeks by the bank.
**The buyer's commitment to examining the product:**
The buyer examines the product/service before receiving it; The receipt of the damaged or defective product/service such as broken or torn products will not be accepted. The received product/service is free from damage and defects. The buyer bears the responsibility of maintaining the product/service carefully after delivery. In the event that the withdrawal right is used, the product/service should not be used, and the bill must be returned with the product.
**The right to withdraw:**
The buyer has the right, through 14 One day from the date of the product’s delivery or to the person/the party in the specified address, the product rejected and the use of the right to withdraw from the contract without bearing any legal or criminal responsibility and without giving any reason, provided that the seller is informed via the following contact information:
**Contact information for withdrawal notification:**
Company:
e-mail: info@keblyhome.ly
Fax:
**Duration of the right to withdraw:**
If the purchase is related to a service, this adult period begins 14 One day from the signing date of the contract. The right to withdraw in the service contracts that began to be implemented with the consumer approval cannot be used before the end of the withdrawal period.
The costs of using the right to withdraw by the seller.
To use the withdrawal right, the seller must be informed in writing via registered mail, fax, or email within a period 14 One day, the product must not have been used in accordance with the provisions “Products that cannot be used to withdraw” In this contract.
**How to use the right to withdraw:**
– The Muslim product bill must be returned to the person or buyer (If the bill is issued in the name of an institution, the return bill must be attached to the institution when returning. The return of the requests issued by its bills in the name of institutions will not be completed unless the return bill is issued).
– Return model.
– The product must be returned to return with its packaging, packaging and its standard accessories, if any, completely and free from damage.
**Return conditions:**
– The seller is obligated to return the total amount and documents that obligate the buyer to the buyer 10 Days at most from the date of receipt of the withdrawal notice, and the receipt of the product during 20 One day.
– If the value of the product decreases due to the buyer's mistake or the return becomes impossible, the buyer is obligated to compensate the seller for the damage rate. However, the buyer is not responsible for the changes or damage resulting from the proper use of the product during the withdrawal period.
– If the use of the withdrawal right causes a decrease in the value of the promotional campaign organized by the seller below the specified limit, the discount amount is canceled from the campaign..
**Products that cannot be used to withdraw:**
The prepared products cannot be returned according to the buyer's desire or clear and non -return personal needs, such as underwear, swimwear and bikini clothes, cosmetics, one -use products, goods that can spoil quickly or that may end, and the products that are not returned for health reasons or related to hygiene if their packaging is opened after delivery, and the products that mix With other products after delivery and cannot be separated by nature, goods related to newspapers and magazines outside the scope of subscription contracts, and the services that are immediately implemented in the electronic environment or unnecessary goods that are immediately delivered to the consumer, audio or visual records, books, digital content, computer programs, data recording and storage devices, computer consumption materials (Like ink, cartridges and tapes) If its packages are opened by the buyer, according to the regulation. Also, the right to withdraw in the services that started with the consumer approval cannot be used before the end of the withdrawal period, according to the regulations.
Products such as cosmetics, personal care, underwear, swimwear, bikini, books, copy programs and programs, DVDs, VCD, CD, tapes, and stationery tablet (Like ink, cartridges and tapes) Not open, uncompromising, and unnecessary, and unused to be backward.
**The case of failure to pay and legal results:**
The buyer acknowledges, announces and undertakes that, in the event of failure to pay when paying a credit card, he will pay the interest and be responsible for the bank in accordance with the credit card contract between him and the bank. In this case, the concerned bank may take legal measures, request costs and law fees from Jupiter, and in all cases, if the buyer fails to pay his debt, the buyer pledges to pay the damage and losses that the seller incurred due to the delay in fulfilling the debt.
**اليعبي عيسا:**
You can make a payment by bank transfer or electronic transfer (EFT) To any of our bank accounts (Turkish lira).
Through our website, you can take advantage of the online credit card payment options or in installments. In online payments, the amount of your credit card is deducted when the order is completed.